▼ // PRODUCT DESIGN
Helping others achieve that perfect shot.
Disclaimer!
Although this product is REAL, it is not public and selective — it's limited to my friends and Discord community.
For recruiters or hiring managers, feel free to Contact Me for a one week sample to demonstrate the product — subject to availability.
▼ ABOUT THE PRODUCT ▼
— Aim For the Top —
A personalized coaching service to detect deficiencies and improve your accuracy in shooter games.
— Now let's find out why and how this product was born —
▼ // PROBLEM AND RESEARCH // PHASE 01
My Discord community tends to ask why it's so hard to improve after watching countless guides. I saw this as an chance to develop my product design skills and give back to my community for supporting me on my livestreams.
Why is improvement so difficult?
I interviewed some of my community on the guides they watched. The key issue is — guides are too broad in topic making diagnosing the core problem hard. I also noticed guides fail to document outside factors.
Users find it hard to self diagnosis and improve when guides are too broad.
Why did I explore outside factors?
Outside factors are underlying problems. From my experience, poor mouse and ergonomics were the biggest detriments to improving my aim.
Users find it hard to self diagnosis and improve when guides are too broad.
What are the outside factors?
Factors not relating to aim technique (ex: too much tension in wrist) but, can contribute to the problem. Majority said most guides don't elaborate on outside factors.
How this data shaped the product
A consultation phase was added to the program to minimize issues before training starts.
Users often have very high sensitivity such as 12cm/360. 12 centimeters to turn results in over shooting targets.
The solution — a mentorship program
I hypothesized that a mentorship program helps to improve skills much faster. Guides require self diagnosis while a mentor can identify and resolve problems through observation and consultation.
Defining Project Constraints
I had limited time and was forced to create a mentorship program. Instead, I chose to pursue and test different mentoring techniques when I did field testing.
Product Goals
The primary goal of the product is to provide consultation to help users understand their unique issues. Resolving outside factors to ensure smooth program progress is the secondary goal.
▼ // PROBLEM DEFINING //
How might we help players better understand their problem to improve their accuracy in games?
The inundation of information results in users being confused. They have trouble locating relevant information that helps them improve their performance.
Users fail to improve with guides because…
Guides are too broad to narrow down their problem.
They don't explore outside factors related to accuracy.
What are we solving for?
The primary goal of the product is to provide consultation to help users understand their unique issues. Resolving outside factors to ensure smooth program progress is the secondary goal.
Solution Exploration
The primary goal of the product is to provide consultation to help users understand their unique issues. Resolving outside factors to ensure smooth program progress is the secondary goal.
Defining Project Constraints
I had limited time and was forced to create a mentorship program. Instead, I chose to pursue and test different mentoring techniques when I did field testing.
▼ // PRODUCT DEFINING // PHASE 02
I ideated on a three step weekly program to help users improve their aim.
Example of Improvement
Mentees use mice with heavy weight and poor shape based on their grip for FPS games.
A lightweight mouse optimized for a user's grip brings better comfort and accuracy.
In this example, the mentees wasn't aware their wrist was tense with a mousepad too small. Mentees would have to self diagnose themselves if they watched guides.
Example of Improvement
▼ // TESTING AND RESULTS // PHASE 03
I worked with five people wanting to improve their aim over the course of a month to gauge the effectiveness of the product.
Post Program Results
Mentees reported an increase in key metrics. Wrist and shoulder pains diminished; while in-game performance improved much higher.
100%
Reported a massive increase in physical comfort
60%
Raised in-game rank by 2 tiers
(Silver to Diamond on Valorant)
100%
Reported much higher accuracy in games
What worked well…
Proctored Sessions
Having a second person during training prevented boredom during training sessions.
Peripheral Consultations
Users liked the the consultation on poor peripherals, ergonomics, and settings for their health.
What didn't work so well…
Routines Based on Difficulty
Testing "Beginner" and "Advanced" playlists we found it, slowed down improvement. A mix of easy and hard scenarios provided the best improvement rate.
▼ // REFLECTION //
Thank you for reading! Developing my own product was a wild and crazy experience.
Constant communicate is key
Having an open communication channel between business (me) and customers (mentees) allowed
Trying different methods to see what's best
I'm fortunate mentees let me try different methods to improve the product's workings. In the end, weekly live coaching sessions became the final product.
▼ // RESEARCH // PHASE 01
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